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More Human Or More Digital? A Question Of Balance

It was great running a 90-minute breakout workshop at the Future of the Contact Centre Summit last week. In my session we explored how the human and digital/technological need to be kept in balance by focusing on personal values and wellness as key drivers of...

Leading the Whole Person in the Digital Age

Dr Alan Beggs (with contributions from Nicholas Brice) Dr Alan Beggs spent 15 years working as a pioneering Sport Psychologist with Olympic and other elite performers at a time when TEAM GB's medal total reached new heights. Nicholas: In our discussions Alan has...

When Is Business Life Like a Box of Chocolates?

“My Momma says: “Life is like a box of chocolates. You never know what you’re gonna get.” Forrest Gump Why is business life like a box of chocolates? Have you ever seen the most brilliantly packaged, digitally marketed, seductively promoted box of chocolates? A...

The Hidden Costs of Covid: Some Startling Stats

I recently hosted a panel discussion for FirstCare and we shared a few stats that show just why tracking wellbeing and investing in programmes to develop optimal physical, mental, emotional and even spiritual wellbeing is becoming a mission-critical imperative for...

So How Do You Create A Team With Soul?

Like many people, I’ve felt inspired by the team spirit and performances of the Denmark and England football teams at Euro 2020 – on and off the pitch. Both groups of young men seem to have found a deeper pulse and raised their games to a new level. They may not...