“They met the challenging task of transforming individuals from diverse business units into effective learning teams…complete buy-in of those involved was consistently achieved, all within a short few hours of inputs, facilitation and experiential activity. Totally reliable and dependable working with us for over 10 years.”
Mike Greenwood, Programme Manager, BAE Systems Programme
“Nicholas Brice is a thoughful, inventive, flexible and excellent presenter and facilitator. He works closely with organisations to tailor his ideas and presentations to clients’ needs. He sets out very clearly what he wants to achieve from sessions. His sessions are bright, fun and engaging and his presentation skills are very charismatic. In all Sky felt very happy with the events he managed and we would have no hesitation in using him again.”
James Hunt, Director Entertainment, Production & Sky Arts HD, BSkyB
“There were about 80 events running concurrently. In order to meet this challenging rollout schedule, there needed to be a large team of actors who could all represent the views of the colleagues in a consistent way. The quality and commitment of the whole team was exemplary from the very first event to the very last. These events would undoubtedly have made less of an impact had it not been for the VerbatimPlayback™ methods and the talent and determination of the team.”
Major UK Supermarket Retailer
“The two-day training & coaching was a great experience. It was very intensive, very practical and certainly pushed me out of my comfort zone so that I can grow to the next level. I learned new things about me, about public speaking and I took some good practices home. I already tested them in real-life and they did work!"
Lilia Messechkova, Senior Director, Software Engineering, Progress IT
“Exceptional flexibility demonstrated in adjusting to both the needs of our business and timescales imposed for our strategy conference. We would be delighted to work with Nicholas again in the future."
Linda Desborough, Vice President, HR Asia Pacific Lucent Technologies
“The American Express Community Stadium programme stood out because it was so strongly rooted in the analysis of a clear business need; to open this football stadium with a top class customer service offer that matched the quality of the new venue.”
National Training Journal Gold Award, Leadership Development
“The challenge was how to implement this strategy within a European organisation structure that for years been independent, autonomous and self governing. We involved the consultancy TMI and they appointed Nicholas Brice as our Project Director. With support of Nicholas and his team a concrete plan was established to launch, facilitate and follow this change process. If I were to be involved again I would certainly turn to them again for their guidance and involvement.”
John Howett, VP Marketing, Toyota/Lexus Europe
“Nicholas’ approachable and easy going-manner coupled with his insider industry knowledge and service expertise proved a real hit with our delegates. They are known for being a tough bunch - Nick was able to train and coach them and at times deliver difficult messages using a unique style of anecdote and humour.”
Anthony Coombes, Training Manager, British Airways and LOCOG
“The work Nicholas did with us at Roman Way was terrific and made a real difference to the company and to the lives of lots of people. He has a unique style - highly engaging, impactful and persuasive. He has that rare ability as a presenter to bring home key strategic ideas and insights in a personal way. His inputs can bring about sustained changes in attitude and behaviour. Very highly recommended."
John M Neill CBE, Chairman and Group Chief Executive Unipart Group
“Nicholas and his team worked with us to clarify and communicate our customer experience strategy and develop our people and their teams to deliver it. He’s done a great job in helping us achieve a very high level of performance in a very short time.”
Martin Perry, Executive Director, Brighton & Hove Albion FC
“Nicholas and his team helped us get to a high level of performance very quickly. The level of professionalism across the team has been second to none. They helped us identify and address a number of critical ‘showstoppers’, with some real clarity of thought helping us think differently about our priorities. They filled a gap when we needed extra capability and an independent voice, as well as giving our people a voice.”
Andy o’Sullivan, Stadium Director, Tottenham Hotspur FC
