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More Human Or More Digital? A Question Of Balance

More Human Or More Digital? A Question Of Balance

by Nicholas Brice | Feb 14, 2023 | Uncategorized

It was great running a 90-minute breakout workshop at the Future of the Contact Centre Summit last week. In my session we explored how the human and digital/technological need to be kept in balance by focusing on personal values and wellness as key drivers of business...

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